PRIVACY POLICY – AURENER STORE

This Privacy Policy explains how Aurener Store (“we”, “us”, “our”) collects, uses, shares, and protects your information when you visit or make a purchase from aurener.com (“Website”). By accessing our Website, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Website immediately.

This Policy applies solely to data collected online through our Website and does not apply to information obtained through offline interactions or other channels.

SECTION 1 – INFORMATION WE COLLECT

We may collect the following types of information:

1. Personal & Contact Information

Information provided by you when you create an account, place an order, or contact us, including:

  • Name, username, and user ID

  • Email address

  • Billing and shipping address

2. Payment & Financial Information

To complete purchases, you must provide payment details such as credit card information or another accepted payment method.
You confirm that:

  • The payment information is accurate

  • You are authorized to use the payment instrument

3. Device & Technical Information

When you browse our store, we automatically receive details such as:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

4. Voluntary Information

Any information you voluntarily provide, such as survey responses, customer support requests, reviews, or marketing preferences.

By providing personal information for a transaction or account creation, you consent to our use of that information for the specific business purpose. For secondary purposes (e.g., marketing), we will request explicit consent or provide an option to decline.

SECTION 2 – HOW WE USE YOUR INFORMATION

We process your data based on legitimate business interests, contractual obligations, your consent, and legal compliance. We may use your information to:

  • Provide access to and maintain your Aurener Store account

  • Process orders, payments, and deliveries

  • Send order confirmations, updates, and service notifications

  • Respond to support requests

  • Improve Website performance and functionality

  • Analyze usage trends and enhance customer experience

  • Conduct marketing activities (only with your consent)

  • Prevent fraud and ensure security

SECTION 3 – HOW WE SHARE YOUR INFORMATION

We do not sell or share your personal information with unrelated third parties. However, we may disclose your data to trusted service partners who assist us with:

  • Payment processing

  • Order fulfillment

  • Hosting and infrastructure

  • Customer service

  • Analytics tools

These partners are required to keep your information confidential and use it only to perform their contracted services.

We may also share information if required by law, to protect our rights, or to enforce Website policies.

SECTION 4 – THIRD-PARTY SERVICES

Some third-party providers (e.g., payment gateways) may require access to your personal information to process transactions.

Each provider has its own Privacy Policy. We recommend reviewing their policies to understand how they manage your personal information.

If a provider is located in a different jurisdiction, your data may be subject to the laws of that jurisdiction.
For example, if you are located outside the United States and use a U.S.-based payment processor, your data may be subject to U.S. laws.

Once you leave our Website or access a third-party site, this Policy no longer applies.

We encourage you to review the Privacy Policies of any external sites you visit.

SECTION 5 – HOW WE PROTECT YOUR INFORMATION

We implement security measures and follow industry best practices to safeguard your data from unauthorized access, misuse, or disclosure.

Sensitive data, including payment information, is encrypted using SSL and stored with AES-256 encryption.
While no method of online transmission is 100% secure, we comply with PCI-DSS standards and use additional advanced security protocols.

Important:

Aurener Store does not sell, rent, or disclose customer data to unrelated third parties.
We use your information solely to improve your shopping experience and provide better service.

SECTION 6 – WHERE WE STORE YOUR DATA

Your information may be processed and stored in:

  • Our internal offices

  • Secure servers hosted by our service partners

By submitting your data, you consent to its transfer and storage. We take measures to ensure your privacy rights remain protected under this Policy.

SECTION 7 – DATA RETENTION

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

Information related to an account will not be kept after you delete your account, except where required for legal, security, or fraud prevention purposes.

SECTION 8 – COOKIES & TRACKING TECHNOLOGIES

Aurener Store uses cookies to enhance your browsing experience, analyze usage patterns, and ensure website functionality.

Cookies allow us to:

  • Recognize returning visitors

  • Save items in your cart

  • Personalize your experience

  • Track traffic and behavior patterns

You may disable cookies through your browser settings, but certain features of the Website may not function properly.

Third-party advertisers may also set cookies when serving ads; their cookie usage is governed by their own privacy policies.

This Website is not intended for use by individuals under 18 years of age.

SECTION 9 – MANAGING OR DELETING YOUR INFORMATION

You may review, update, or delete your account information at any time by:

  • Logging into your account settings, or

  • Contacting us directly (details below)

Upon request to delete your account, we will remove your data from active systems, although some information may remain archived to comply with legal obligations or prevent fraud.

If you used social login (example: Facebook Login), you may also revoke app access from within your social account settings.

SECTION 10 – UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on our Website.

Depending on the nature of the change, we may also:

  • Post a notice on the homepage, or

  • Notify you by email, where applicable

Your continued use of the Website following any changes constitutes acceptance of the revised Policy.

SECTION 11 – CONTACT INFORMATION

For questions about this Privacy Policy, or to access, correct, or delete your personal data, please contact us:

📧 Email: [email protected]