CONTACT US

At Chiyu Healing, your peace of mind is our absolute highest priority. We believe in building a supportive, transparent, and connected community. Whether you have a question about the meaning behind a specific design, need assistance tracking your recent order, or simply want to share how our products have brought a sense of balance to your day, our dedicated customer care team is always here to listen and help.

Get In Touch With Us

To ensure we can assist you thoughtfully and efficiently, the best way to reach us is via email. Our support team carefully reviews every single message and strives to provide comprehensive, clear solutions.

  • 📧 Email Address: [email protected]
  • ⏰ Response Time: We aim to reply to all inquiries within 24 to 48 hours, Monday through Sunday.

*Mindful Tip for Faster Service: If you are emailing us regarding an existing order, please be sure to include your Order Number and the Full Name used at checkout in the subject line of your email. This allows us to locate your details instantly.

Our Corporate Office

Below is our official administrative and mailing address. Please keep in mind that because we operate as a sustainable Print-On-Demand business, our products are manufactured and dispatched from various specialized printing facilities globally. Therefore, this corporate location does not process returns, process exchanges, or hold physical inventory. (Please review our Returns Policy before attempting to mail any items back to us).

Chiyu Healing
5353 Elkhorn Blvd,
Sacramento, CA 95842, USA

Quick Support Links

Before sending us a message, you might find the immediate answers you are looking for in our detailed policy pages. We have designed them to be as clear, transparent, and helpful as possible:

We look forward to connecting with you and helping you maintain your balance.